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Online Retailers Abound With Optimism, Results Mixed

Credit Pacific Service Union By Dave Porter

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Credit First Service Union (AXcess News) Reno - According to the latest Shop.org/BizRate e-holiday mood study, online retailers are very optimistic about the remaining holiday shopping season online.

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Card Credit Mobile Service BizRate reports that more than one-third of retailers polled report sales growth of 50.0 percent or higher compared to the same time last year and three-quarters of retailers report growth of 20.0 percent or higher.

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Card Credit Discover Service The Mood Study showed that82 percent reported feeling very or somewhat optimistic about the holiday season. The number of online retailers saying they feel "very optimistic," increased to 41.0 percent compared to 24.0 percent when they were surveyed in late September before the holiday season began.

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Credit Public Service Union "After a strong Cyber Monday, online retailers haven't looked back," said Scott Silverman, Executive Director of Shop.org. "Aggressive marketing and promotions, combined with enhanced customer service and product availability have kept the momentum going."

While growing to over $1 billion over its first five years, Newegg has learned how to maintain an online fraud rate for orders of 0.08% or less, vice president Howard Tong tells InternetRetailer.com. The average rate of online payment fraud as a percentage of orders is about 1% or more, according to CyberSource Corp., a provider of credit card processing and risk management software and services. At Newegg, the retailer has kept its fraud rate under 1% by expanding its fraud prevention staff, working with payment processors on risk management techniques and constantly tweaking its own software and manual processes for checking order transaction data, Tong says.

Card Credit Processing Service Department Stores were all performing well on Friday with the Department Stores Composite up 2.28% at 976.6.

Center Credit Service Union Of those Department Stores included in the Composite, Kohls CP (NYSE: KSS) was up 4.27% at $48.59. S&P analyst Jason Asaeda had upgraded Kohls CP to a "strong buy" Friday citing a better inventory mix that was attractive to customers that was fueling sales growth and margins. Dillards, Inc. (NYSE: DDS) was up 2.38% at $24.99. Dillards released its financials for the period ending Oct 29, 2005 that showedoperating income of $21.5 million compared to $7.8 million in the prior period. Gott Chalks Inc (NYSE: GOT) rose 1.69% at $8.44. Gott Chalks reported that same-store sales rose 0.5 percent earlier this month. JC Penny Holding Co (NYSE: JCP) climbed 1.92% at $55.70. JC Penny started slashing prices Friday in an effort to up final sales at the end of the holiday shopping period.

Card Credit Service Wireless Internet Information Providers like HomeStore Inc. (Nasdaq: HOMS) rose 1.62% at $5.03. The online e-tailer, backed by a fresh infusion of $100 million in capital, is giving e-tail investors an optimistic hope that sales over the Cyber e-holiday shopping period will be strong.

Credit Security Service Union CMNN, Corp. (OTCBB: CMNN) , operators of perfume.com, vice president of marketing Jason Bailey told AXcess News Friday in a telephone interview that it's seeing a 200 percent increase in orders during the Cyber e-holiday shopping season online. CMNN's shares were down 1.54% at $1.28, though it is skirting close to its 52-week hi of $1.45 reached on November 29 when it announced a sharp increase in its initial Cyber e-holiday shopping results.

Credit Report Service According to the Holiday Shopping Satisfaction Benchmark study from ForeSee Results, online retailers are seeing a sharp decline in orders late into the holiday shopping season.

Blogspot Com Christian The week of December 12 through 18 saw an aggregate drop in customer satisfaction of 0.6 percent to a score of 77.8 percent.

Christian Counseling Credit "We attribute the drop in satisfaction to the challenges that time-pressured shoppers face as they turn to the Web for last-minute shopping needs, only to be disappointed and frustrated with their inability to find what they're looking for," said Lee Pavach, director of marketing at ForeSee Results. "Reasons can range from merchandise that is out of stock online, or they aren't using the correct description."

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