Credit Guides And Credit Services

• If the financial institution is a wholesaler, in the sense that it is not a provider of first-order financial products and services, it will be exempt from the provisions of paragraph 8 of the charter unless it opts to be so bound. credit pacific service union

• If the financial institution is a retailer of first-order financial products and services but, on grounds presented to and accepted by the Charter Council, it would be inconsistent with its business model for it to extend those products or services to low-income communities, it will only be responsible for the consumer education component of access (paragraph 8.4), and the points will be adjusted accordingly. credit first service union

4.6.6 Qualifications in respect of retirement funds If a retirement fund has less than 50 staff members, it will be exempt from all the provisions of the charter other than paragraphs 9 and 12. If a retirement fund has more than 50 staff members, it will be exempt from all the provisions of the charter other than paragraphs 5, 11.3 and 11.4, and paragraphs 9 and 12. 4.7 All financial institutions claiming exemptions in terms of this paragraph must submit a return to the Charter Council providing motivation and evidence supporting the exemption. card credit mobile service

4.8 The participation of DFIs in certain aspects of the charter is required in order to give full effect to the intent of the charter. 4.9 If a financial institution is a member of a group, it will be measured and reported on as part of the South African group unless - card credit discover service

• the financial institution is a listed company; or credit public service union

• the financial institution opts in. card credit processing service

4.10 Notwithstanding the provisions of paragraph 4.9 above, the boards of directors of all financial institutions will ensure that transformation plans are rolled out through all the divisions and subsidiaries of the group, and that measurement mechanisms are put in place, responsibility given and performance evaluated at all levels and in all areas. center credit service union

4.11 The parties to this charter agree that the public and private sectors, when sourcing products and services from the financial sector, should apply the charter and its scorecard. Accordingly - 4.11.1 the financial institutions specifically agree that, when competing for business, they will use their charter rating to explain their BEE contribution; 4.11.2 in adjudicating tenders for the provision of financial services, all tiers of Government will base their adjudication of BEE contribution on the charter rating which has been accorded in terms of this charter; and card credit service wireless

4.11.3 the parties to this charter agree that the private sector should base its evaluation of the BEE contribution of members of the financial sector on the charter rating which has been accorded in terms of this charter. 5 Human resource development 5.1 Disparities in the South African workplace resulting from past discriminatory practices and laws are not only unjust, but also have direct negative implications for economic efficiency, competitiveness and productivity. It is therefore in the country s long-term national interests that a broad-based and diverse pool of skills is developed for the sector to unleash the potential of all South Africans. credit security service union

5.2 Consequently, each financial institution undertakes to: 5.2.1 promote a non-racial, non-sexist environment and to enhance cultural diversity and gender sensitivity within the sector; 5.2.2 invest in human resource development across the full spectrum of skills, with special emphasis on increasing the participation of black people in skilled, strategic and operational leadership in the sector; 5.2.3 credit report service

invest in and equip current and future leadership incumbents in the sector with the appropriate knowledge and capacity to enable them to play a central role in driving the transformation programme. 5.3 In addition to the obligations of the financial sector in terms of Employment Equity and Skills Development legislation, and - 5.3.1 based on an estimated ratio of 10% for 2002, each financial institution will have a minimum target of 20% to 25% black people at senior management level by 2008; blogspot com christian

5.3.2 based on an estimated ratio of 1.6% for 2002, each financial institution will have a target of a minimum of 4% black women at senior management level by 2008; 5.3.3 based on an estimated ratio of 17% for 2002, each financial institution will have a target of a minimum of 30% black people at middle management level by 2008; 5.3.4 based on an estimated ratio of 5% for 2002, each financial institution will have a target minimum of 10% black women at middle management level by 2008; christian counseling credit

5.3.5 based on an estimated ratio of 28% for 2002, each financial institution will have a minimum target of 40% to 50% black people at junior management level by 2008; and 5.3.6 based on an estimated ratio of 12% for 2002, each financial institution will have a target of a minimum of 15% black women at junior management level by 2008. 5.4 In recognition of the low starting points and targets, and the need for higher levels of black women representation at all three levels and at executive level, a 2014 target of 33% of the relevant total black representation target has been set for black women representation at all four levels. The financial sector commits, before 2008 and through a mechanism established by the Charter Council, to establish the other 2014 targets for all management levels and at executive level (dealt with in paragraphs 11.3 and 11.4). credit federal service union

5.5 Over and above any skills levies payable by a financial institution, each financial institution will, from the effective date of the charter to 2008, spend 1.5% of total basic payroll per annum on training of black employees. 5.6 This skills development initiative shall be directed at skills programmers that promote black skills in the sector in line with a skills audit for each sub-sector. These skills audits may be undertaken by the financial institution, the sub-sectors or by the respective SETAs and the programmers shall be formalised and commenced by 1 July 2005. credit monitoring service

AFRICAN BANK ELECTRONIC Application Form An Authorised Financial Services Provider African Bank is registered with the MICRO FINANCE REGULATORY COUNCIL (MFRC) and is also a member of the BANKING COUNCIL. To apply for a loan you need to provide us with your personal information. Some of the information required is: Your ID number as per your South African identification document Your salary details as per your most recent payslip credit division service

Your street address / utility bill If you have a bank account then we require a bank statement showing a minimum of 30 days transaction history Please ensure that you capture as much information as possible, which will assist us with your application for credit. card credit online service

African Bank - Your Credit Bank African Bank - Your Credit Bank Personal Finance Investor Zone Employer Corporate Services Client Services Site Help Site map Client Login

Welcome to African Bank - Your Credit Bank Personal Finance How to apply consumer counseling credit inc

Apply for a loan Apply Online Apply via Fax Apply via Phone Products Questions and answers Glossary of words Investor Zone Employer Corporate Services Benefits Enquiry Form Client Services Log a query card credit fleet service

Rate our services ABIL The ABIL Consumer Advocates Office Legislation and Compliance Free Consumer Services Your comments

Contacts Personal Finance Online Loan Application Print Application Form Products Services Investor Zone Financial results, Share price information, Annual reports, Announcements, financial calendar etc. card consolidation credit

Employer Corporate Services Corporate Services Service Requisition Form About African Bank Client Services The ABIL Consumer Advocates Office Queries and Complaints Your feedback Terms and conditions | Disclaimer | Privacy and Security | Access to information credit free online report

African Bank Ltd. is an Authorised Financial Services Provider African Bank - Your Credit Bank Personal Finance Investor Zone Employer Corporate Services Client Services Site Help Site map Client Login ABIL Consumer Advocates Office Personal Finance How to apply Rate our services The ABIL Consumer Advocates Office Legislation and Compliance Free Consumer Services Your comments Contacts African Bank Home | Client Services | ABIL Consumer Advocates Office African Bank is dedicated to affordable, convenient and responsible financial support - as well as sincere, consistent and effective client services. In this section, we ll help you to log queries, give feedback, obtain information and protect your consumer rights. credit federal first service

Free consumer services Log query

African Bank is a lender committed to adhering to its legal and moral requirements and to responsible lending practices. We re also prepared to go beyond the call of duty - by ensuring that all consumers who are clients of African Bank Investment Limited are fairly and equitably treated. Our Consumer Support Desk: consumer credit service

• acts as a watchdog on consumer protection issues; center credit family service

• is the custodian of our Consumer Pledge; credit reporting service

• includes the ABIL Internal Ombuds Office; and cca credit division service

• promotes consumer rights in general, including the work of regulatory and consumer-protection bodies like the OBSSA and MFRC. credit free report service

We re also dedicated to providing you with the contact details of the different Ombuds offices or other consumer protection bodies: Banks The Ombudsman for Banking Services Tel (011) 838 0035 or ShareCall 0860 800 900 Micro-lending The Micro Finance Regulatory Council Tel 0860 100 406 Insurance (e.g. life insurance) The Long-Term Insurance Ombudsman Tel (021) 674 0330 Insurance (e.g. car/household) The Short-Term Insurance Ombudsman Tel (011) 726 8900 card credit customer discover

Fax (011) 726 5501 Financial investment advice The Financial Advisory and Intermediary Services Ombud Tel (012) 470 9080 Debt collectors Council for Debt Collectors Tel (012) 804 9808 Fax (012) 804 0744 Debt counselling The MFRC Tel 0860 100 406 Builders and housing National Home Builders Registration Council Tel (011) 348 5700 Credit information Ombuds for Credit Information Tel (011) 838 0035 Motor car dealers/repairs The Motor Industry Adjudicator Tel (012) 361 8824 credit repair report service

Fax (012) 348 9303 Furniture retailers The Furniture Traders Association Tel (011) 789 6770/1/2 Fax (011) 789 6645 Terms and conditions | Disclaimer | Privacy and Security | Access to information African Bank Ltd. is an Authorised Financial Services Provider credit legal repair service

Rate our services The ABIL Consumer Advocates Office Legislation and Compliance Free Consumer Services Your comments

Contacts African Bank Home | Client Services You could contact our CLIENT SERVICE CENTRE on 086 11 11 0 11 or simply use the WEBSITE ENQUIRY form below and provide us with the information required to assist you. cic credit monitoring service

About ABIL Free consumer services Log query Our commitment

At African Bank, we re committed to assisting you and meeting your needs with the greatest speed and efficiency. In fact, our Client Services motto is zama icebo ( make a plan ). As part of this motto, we endeavour to take ownership of your issues, listen to your input, apologise if we are in the wrong and set things right with a sense of urgency, at our cost. ccs credit division service

Our procedure

We have developed an innovative and streamlined procedure, composed of three steps, for handling your queries and/or complaints. The system works because it is simple and efficient: saving you time, allowing quick communication between us and enabling African Bank to address your needs in the best, most appropriate way possible. credit service union worker

Terms and conditions

| Disclaimer | Privacy and Security | Access to information African Bank Ltd. is an Authorised Financial Services Provider 1st credit service union

measured on the basis of ownership 40% E 0 40 - 55% D 25% 50c in the R Black influenced - 50c in the Rand 55 - 70% C 50% 75c in the R 70 - 80% B 75% 100c in the R Black empowered 100c in the Rand 80% A 100% 125c in the R Black owned - 125c in the Rand 2. Thresholds 2.1 Unless otherwise specifically provided, points will be scored from the level of the threshold for each target and in linear progression from that level to the level of the target. card chase credit customer

2.2 The 2014 thresholds will be set as part of the process of the 2009 review outlined in 4.3 of the charter. 3. Interim Rating The 2004 equivalent of the rating bands in 2008 (reflected in paragraph 1.2 above) will be established before the effective date. The rating bands for each of the intervening years will be a linear progression from the 2004 ratings to the 2008 ratings. 4. card chase credit service

Ownership and Control Scoring

For the purposes of paragraph 10.2 of the charter, if within 3 months of a reporting date an institution ceases to comply with the provisions of paragraph 11.1 for reasons beyond its control, but re-establishes compliance by the time the report is due, it will be deemed to have complied at the reporting date. Core component of BEE Indicators Target 2008 citi credit monitoring service

2014 Financial institution annual target Threshold Points Institu- tion s annual score Section 1 - (Paragraph 5 of the charter) Human Resource Development 20 1.1 Employment equity Industry Mean at 31/12/2003 15 1.1.1 Senior manage- ment black people as a % of senior manage- Min 20% -25% 4 (3 at 20% + 1 at 25%) women Min 4% 33% of black 1 1.1.2 Middle manage- of middle manage- Min 30% 4 Min 10% credit plus service union

1.1.3 Junior manage- of junior manage- Min 40% -50% 4 - (2.5 @ 40%, 0.75 @ 4 5% 0.75 @ 50%) Min 15% 1.2 Skills development 5 1.2.1 Skills spend percen- tage of total 1.5% 0% 3 1.2.2 Learnership program learner- ships as % of total 4.5% 2 Section 2 - (Paragraphs 6 7 of the charter) Procurement and enterprise development 70% Procurement 10% Procure- ment from black influenced companies, credit farm service

companies rated D in terms of a charter Targeted procure- ment from those companies as a percen- tage of total procure- ment - Scored at 50% of Rand spend ment from companies rated C in terms of a charter at 75% of Rand empowered companies, companies rated B in at 100% of Procurement from black SMEs, black companies, black women-empowered enterprises compa- nies rated A in terms of a 1st credit federal service

charter at 125% of Enterprise Development: paragraphs 7.1.1 7.1.2 of charter Enterprise development: black influenced companies Rand spend - Scored at 50% of Rand spend Enterprise develop- ment: black empowered companies Rand spend- Scored at 100% of Rand spend black SMEs, black companies black women- empowered enterprises 125% of Rand spend Section 3 - (Paragraph 8 of the charter) credit paychex service tax

Access to financial services 18 3.1 Transac - tions saving products and services Effective access for LSM 1-5 (%) 80% 80% 3.2 Bank savings products and services 4 3.3 Life assurance products and services tbf 12 3.4 Collec - tive investments products 1%, plus 250, 000 Tbd 3.5 Short-term risk insurance products 6% 3.6 Origination Origination of home loans (R) 10% of Origination of agriculture loans (R) credit service tax

Origination of black SME 3.7 Consu-mer education % of post tax operating profits spend pa Min 0.2% Section 4 - (Paragraph 9 of the charter)Empower- Financing 22 4.1 Targe- ted invest- ments Institution s target for Targeted Invest- 17 Institution s annual investment in transforma- tional infrastruc- ture (R) in low- income housing (R) Institution s annual agricultural develop- ment (R) in black aeon credit service

SMEs 4.2 BEE transaction financing including JVs, debt financing, equity investments in BEE companies that are not black SMEs BEE transaction financing Section 5 - (Para- graphs 10 and 11 of charter) Ownership and Control 5.1 Ownership 25% by 2010 14 5.1.1 Direct ownership Max of 4 Bonus points scored: 0.5 when direct ownership at 13.75%, 0.5 at 17.5%, 1.5 at 21.25% and 1.5 at 25% Listed companies: credit one service union

standard valuation as % of market capitalisa- tion Non-listed companies: standard valuation Min 10% by 2010 - 2.5% 12 + 4 bonus 5.1.2 Direct or indirect in excess of 10% Ditto 15% by 2010 0.5 points at: 13.75%, 17.5%, 21.25%, 25% 5.2 Control 8 5.2.1 Board as a % of board of directors 33% 20% Min of 11% 5.2.2 Executive Executive manage- Min 25% 2003 Section 6 - (Paragraph 12) bad cell credit phone service

Corporate Social Investment Corporate Social Investment % of post tax operating profit directed pa to CSI 0.5% top Terms and conditions | Disclaimer | Privacy and Security | Access to information African Bank Ltd. is an Authorised Financial Services Provider counseling credit debt service

On 16 May 2005, Abil announced that it is proposing a black equity ownership programme. Click on the links below to find out more about this initiative. Black Equity Ownership Programme Format Size Black Equity Ownership Programme Circular and Notice of General Meeting 335 KB Notice of General Meeting Salient dates 74 KB Black Equity Ownership Programme 3.9 MB card credit payment service

MEMBERS OF THE ABIL BOARD Ashley Sefako Mabogoane (48) Independent non-executive chairman Date appointed: 01/12/1999 Qualifications: Diploma in Business Management (EE) Directorships: Ashley Mabogoane is the chief executive officer of New Seasons Investments (Pty) Limited. He is the former CEO of FABCOS Investments Holdings (Pty) Limited and was responsible for driving the commercialisation of the FABCOS Group and its transformation from being a donor driven organisation to a fully fledged commercially driven investment holding company. card credit merchant

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