Follow up with a letter to the collector, stating that
you do not owe this debt and that the account has been
closed. credit pacific service union
-
Request in writing confirmation that the account is
being closed and noted as fraudulent, and that any and all
reference to the debt in your credit files will be
removed. credit first service union
75
Required first by California Penal Code 530.8, and later by
the 2003 Amendments to the FCRA (FACT Act)
Checks. If the thief used your checks, put
stop payments on all remaining checks, cancel your checking and
savings account, and obtain new account numbers. Put a password
on your account. Notify the following check verification
companies (remember, keep track of your time.) card credit mobile service
-
CheckRite: (800) 766-2748 card credit discover service
-
Chexsystems: (800) 428-9623 credit public service union
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CheckCenter/CrossCheck: (800) 843-0760 card credit processing service
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Certigy/Equifax: (800) 437-5120 center credit service union
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International Check Services: (800) 526-5380 card credit service wireless
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SCAN: (800) 262-7771 credit security service union
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TeleCheck: (800) 710-9898 credit report service
Other Things To Watch For
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Local or cellular phone service credit federal service union
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Social Security number misuse www.ssa.gov credit monitoring service
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Drivers license number misuse credit division service
-
Passports
www.travel.state.gov/passport_services.html card credit online service
Why Has Identity Theft Increased
Identity theft is: consumer counseling credit inc
-
a relatively low-risk crime, card credit fleet service
-
with a potentially very high payoff, card consolidation credit
-
that can be relatively easy to pull off, credit free online report
-
with enforcement is uneven, at best, despite credit federal first service
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the potentially devastating impact on the victim. consumer credit service
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It wasn't officially declared a crime until 1998
when Congress and some states began passing laws to that
effect. (For more on the history and evolution of identity
theft, see Chapter 10.) center credit family service
Throughout much of the 1990s, many victims of identity theft
had trouble convincing the police that they were victims of a
crime at all. The police often would say that the credit card
company or bank was the victim because they, and not the
consumer, lost money to the thief. Some victims could not even
convince authorities to write a police report. Other victims
faced jurisdictional problems because the thief resided in a
different city or state. credit reporting service
In the early days, identity theft was more of a one-
person-at-a-time crime. But in recent years, it's gone
"wholesale." Thieves target organizations where they
can filch personal data on dozens, if not hundreds or even
thousands of people at a time. Methods of attack include
bribing or placing a "mole" in auto dealerships,
personnel departments of major corporations, or government
agencies like the Social Security Administration, or hitting
multiple mailboxes at large apartment or housing complexes. The
document that the identity thief covets most is the credit
report. It's the best road map for committing the crime or
invading privacy in other ways. cca credit division service
One notable case involved Philip Cummings, a 10-month
employee of Teledata Communications Inc (TCI), a company that
facilitates large companies' use of credit reports. From
1999-2002, Cummings allegedly was able to electronically
masquerade as the Ford Motor Company and other major companies,
pull credit reports in their names, and sell the data to a
Nigerian fraud ring. Even after Cummings left TCI and moved out
of state, he was able to continue using passwords that allowed
him, from February to May 2002, to pull 6, 000 reports, 100 at
a time, in the name of Washington Mutual Bank. credit free report service
As recently as September 2002, long after the Ford Motor
Company incident had been well publicized, the Cummings ring
ordered 4, 500 credit reports through Central Texas Energy
Supply. When a company did change its password, it temporarily
stumped the ring member's laptop on which Cummings had
downloaded passwords. But after being arrested, the ring member
later cooperated with prosecutors and told them that Cummings
had an ample list of additional passwords that still
worked. card credit customer discover
Along with these price hikes, the three CRAs have specific
clauses in their contracts with resellers prohibiting resellers
from passing along to consumers any of the prices that the CRAs
charge resellers. This means that the reseller must either
absorb the cost, or be paid by the reseller's customer, the
mortgage lender. Naturally, this has created friction between
resellers and their mortgage broker customers. In the March
2003 issue of the official publication of the National
Association of Mortgage Brokers (NAMB), one official wrote: credit repair report service
44
Id. 45 Id. "It seems to me that the fastest
way to spoil this wonderful new service by making it look like
credit repair would be for repositories to insist that credit
resellers restrict mortgage brokers and lenders from charging a
fee to the consumer for the upgraded credit report." The
NAMB official called this restriction a "baseless
policy." The AAI concluded that resellers were caught
between the proverbial "rock and a hard place." credit legal repair service
"Resellers, faced with the prospect of audits and
termination by the repositories, are understandably reluctant
to deviate from the express terms of their contracts. But at
the same time, they are loath to be perceived by their
customers as 'holding the line on a baseless policy'
which costs their customers money. The repositories have been
asked to clarify the rules, but have so far refused to do so.
Thus, while re-scoring is a permissible business for resellers,
the repositories have made it difficult or impossible for
resellers to profit from it without risking the alienation of
its customers." cic credit monitoring service
As mentioned, if indeed the Big Three are putting the
squeeze on independent resellers, they might be doing so to
take over that portion of the market. But the motivations could
run deeper. The AAI report noted that major creditors, even
though they often are the cause of inaccuracy, do not want to
have to deal with resellers. ccs credit division service
"At least one national credit card issuer flatly
refuses to accept inquiries from smaller credit reporting
agencies, " AAI wrote. "The single largest concern of
the repositories is to maintain the inflow of credit data, so
it is to be expected that they would be protective of large
credit furnishers. Thus, smaller resellers engaged in updating
and correcting errors created by reporting creditors are often
viewed as a liability by the repositories." credit service union worker
The AAI added: "Smaller resellers are also a liability
to repositories in another sense. With their primary emphasis
on customer service, smaller resellers often shed light on
repository practices and the extent of their compliance with
laws and regulations. They expose inaccuracies and errors in
credit data and also educate the public about the industry and
about the legal rights of consumers." 1st credit service union
In March 2004, the National Credit Reporting Association and
its members filed separate anti-trust lawsuits in federal court
in California and California state court against Equifax,
Experian, and Trans Union. The case was pending when this book
went to press. After the lawsuits were filed, some re-sellers
complained of retaliation, as at least one of the major CRAs
exercised its right under their contracts to conduct an
audit. card chase credit customer
Unless the lawsuit results in major changes, consumers
should not expect all mortgage brokers to inform them about
re-scoring. Those mortgage bankers or brokers who make higher
commissions on sub-prime borrowers actually have a
disincentive, as re-scoring could cut into their incomes when
the borrowers get better rates. card chase credit service
Moreover, because of all the price hikes, cost can be a
major factor for brokers and mortgage companies that are
expected to absorb the cost of re-scoring. In 2000, the
aver-age re-score, consisting of two tradelines corrected on
reports issued by two of the three CRAs, would cost the
re-seller $28.00 (using the high of 7.00 per trade), a figure
that was palatable to most mortgage bankers/brokers. That same
re-score would now cost the reseller approximately $120. citi credit monitoring service
Veracity - How to Get Your Credit Report for Free
We'd like to help you learn about yourself... - Simon
& Garfunkel "Mrs. Robinson" In this chapter, we
will explain how to order copies of your credit
report46 and credit scores from the newly created
"Centralized Source, " either by mail, by phone, or
via the Internet. We will also explain how to order them
directly from Equifax, Experian, Trans Union, and Fair Isaac.
If you want contact information right away, go directly to page
75, and to page 85 for Fair Isaac. credit plus service union
By September of 2005, all Americans will be entitled to
obtain one free copy per year of their Equifax, Experian, and
Trans Union credit reports from the "Centralized
Source" (credit scores are not included and always
come with a price). The free report and the
Centralized Source were mandated by Congress when it passed the
Fair and Accurate Credit Transactions Act of 2003 (FACT Act).
The goal of the law is to improve credit report accuracy and
fairness by encouraging Americans to review their credit
reports. credit farm service
But Sallie Mae never told anyone. It came to light in the
Autumn of 2003 when Chris Neuswanger, a Colorado mortgage
broker, noticed that a young home-buying client had been pushed
into a high-rate loan solely because two of his three credit
bureau reports omitted his large, on-time student loan payments
with Sallie Mae, depressing his credit score by 40 points. Eric
Borgeson, a 31-year old architect, said Sallie Mae's
less-than-full reporting practice cost him $200 a month more
than it should have, plus higher closing costs and a $5, 000
prepayment penalty. "I got shafted by Sallie Mae, "
said Borgeson, who reportedly was considering legal action.
Kenneth Harney of the Washington Post broke the
story.293 1st credit federal service
Caroline Wright, a 34-year-old student from Virginia, told
the Post's Michelle Singletary that a mortgage
broker told Wright she would have trouble getting a good
interest rate on a home loan if her on-time payments to Sallie
Mae were missing from her Experian and Trans Union reports
files. credit paychex service tax
292
www.salliemae.com 293 Harney, Kenneth,
"Sallie Mae's History Lesson, " Washington
Post, November 15, 2003, pg. F1 "They weren't
protecting me, " Wright said. "They were doing
exactly the opposite."294 The controversy came
in the latter stages of Congress's consideration of
amendments to the Fair Credit Reporting Act. Once the story
broke, Senator Richard Durbin (D-IL) prepared legislation to
require Sallie Mae to resume reporting to all three credit
bureaus. Soon thereafter, Sallie Mae sent a letter, promising
to continue reporting to Experian and Trans Union. Undeterred,
Durbin said he would offer his amendment as part of the Higher
Education Act, instead of the FCRA. credit service tax
Students & Credit Cards
Another challenge facing graduates is a high level of
credit card debt, often at high interest rates. Prof. Robert
Manning of Rochester Institute of Technology, and author of
Credit Card Nation, 295 told Congress,
"What is striking in the acknowledgement of the credit
card industry is that college students are a desirable market
because of their ignorance of personal finance and their lack
of consumer debt."296 aeon credit service
"The marketing of credit cards has shifted rapidly over
the last five years from college upperclassmen to college
freshmen and high school seniors. More significantly is the
recognition that student consumption has a large debt component
that is increasingly financed by family loans, federally
subsidized student loans, summer earnings, and part-time
employment during the academic year, and even with other credit
cards." credit one service union
294
Singletary, Michelle, "Giving Students Due Credit for
History, " Washington Post, Nov. 6, 2003, pg. E3
295 Credit Card Nation: America's Dangerous
Addiction to Consumer Credit (Basic Books, 2001).
296 Statement of Prof. Robert Manning before the
House Financial Services Subcommittee on Consumer Credit, June
12, 2003.
http://financialservices.house.gov/media/pdf/061203rm.pdf bad cell credit phone service
"Three out of five students with credit cards in our
survey had already maxed them out during their freshmen year
and, three out of five freshmen with multiple credit cards were
already using bank cards to pay for other revolving credit
accounts. Furthermore, this survey reveals that nearly
three-fourths of students use their student loans to pay for
their credit cards. Not incidentally, recent studies indicate
that this indiscriminate marketing to college students has led
to high incidences of fraud and identity theft among this young
adult population, " Manning testified.297 counseling credit debt service
Not surprisingly, Manning recommends that students check
their credit reports. Clearly, today's graduates face
greater challenges in managing their finances so as not to
jeopardize their finances. The National Consumers League has a
page on its Web site dedicated to student debt
issues.298 Divorce Divorce can have
a dramatic impact on the divorcee's credit score and credit
report. A major problem is that divorcees often don't
realize the extent to which their credit relationships can
continue to entangle each other's lives well after divorce.
Or, they are so overwhelmed with the emotional and logistical
difficulties of separation that there is little time left for
separating and straightening out credit relationships. But that
is precisely what you need to do: ensure that your name is no
longer on accounts for which you are not responsible for
paying. During the divorce, the husband and wife usually work
out a division of debts that receives final approval from the
judge. Divorcees often think that any debt assigned to their
ex-spouse by the court frees them from that debt for ever
after. card credit payment service
, http://banking.senate.gov/03_07hrg/071003/chart01.pdf
8 www.myfico.com, visited December 23, 2004
9 The Hartford Courant, see Footnote 6;
(2003 data) The first problem, however, is that most Americans
do not understand how the credit reporting system works, how
their credit scores are calculated, the important ways in which
credit reports and scores can effect their financial
well-being, or what they can do about it. card credit merchant
A second problem is the potential for inaccuracy in the
credit report data that are used to calculate credit scores.
Over the past 13 years, abundant evidence has emerged to
indicate that inaccuracy has been and continues to be a
significant problem for the nation's credit reporting
system. As we will see, damages to consumers stemming from
credit report inaccuracy can range from the economic to the
emotional. counseling credit family
A third problem is that identity theft, considered the
nation's fastest-growing crime, poses a direct threat to
the accuracy and integrity of data in the credit reporting
system. Identity thieves typically steal an individual's
identifiers, such as Social Security number, name, address,
date-of-birth, and/or mother's maiden name, and then use
them to obtain credit in that individual's name. When debts
created by the identity thief go unpaid, creditors report the
negative payment history to the credit report of the innocent
victim. annual credit report request
Consequently, the innocent victim's credit report is
polluted by highly negative information that is inaccurate
because it does not reflect that victim's activities.
Multiply this dynamic by millions of cases each year and you
will see why identity theft raises serious concerns about
ensuring accuracy in credit report data. area bay credit service
Like your own credit score, the credit scoring and credit
reporting system is a "work in progress." It would be
inaccurate to characterize the system as totally or always
unfair. But it clearly cannot be depicted as totally or always
fair either. And, as we will see, when the system breaks down,
the impact on individuals can range from inconvenient annoyance
to life-altering devastation. atlanta consumer counseling
Spreading Awareness
This book is written to address these and a host of other
issues concerning credit reporting in America. The book is
designed to help readers gain a greater understanding of the
credit reporting and scoring system, and how it impacts them.
It would seem that greater awareness is needed. According to a
July 2003 survey by the Consumer Federation of America,
"Only 25 percent of Americans-and less than 20 percent of
those with incomes below $35, 000-said they knew what their
credit score was. But only three percent of Americans could,
unprompted, name the three main credit bureaus Experian,
Equifax, and Trans Union that provide both lenders and
consumers with information from credit reports. Forty-three
percent of Americans-only 35 percent of those with incomes
below $35, 000-said they had obtained a copy of their credit
report from the three credit bureaus in the past two
years."10 account card credit merchant
As the disclaimer states, this book does not give legal
advice. Legal advice can only be given case-by-case by a
lawyer, which this author is not. This also is not a
"credit repair" book. This author repeats the advice
of consumer protection officials: be very, very leery of
outfits that call themselves "credit repair" clinics.
Contrary to its literal meaning, the common use of "credit
repair" connotes improving one's credit score through
the removal of negative-but-accurate data. There is no
guaranteed method for removing accurate information from a
credit report, whether it is positive or negative. But
promising that you can do so and charging money in advance is a
violation of federal law, according to the FTC. aspire card credit customer
10
CFA Opinion Survey, July 2003, conducted by Opinion
Research Corp.; www.consumerfed.org/072803creditscores.html
This Book Covers... The book is divided into
chapters that cover the "basics" of credit scores and
credit reports, and ones that cover "advanced"
aspects of the systems, which create them. Chapter 1 explains
the basics of credit scores-beginning with Fair Isaac's
explanation as to how they are calculated. Chapter 2 is more
advanced, delving into little known-and sometimes
surprising-details about credit scoring that should further
increase your understanding. Chapter 3 goes even further by
exploring the world of "resellers" and
"re-scoring, " a little known but valuable service
for improving the credit scores of mortgage applicants, but
which appears threatened by hostile economic forces. card counseling credit service
We return to "basics" in Chapter 4, describing how
you can obtain your credit report and the circumstances that
currently entitle you to a free report. This chapter notes that
eventually, all Americans will be entitled to one free credit
report per year under the 2003 Amendments to the FCRA, known as
the Fair and Accurate Credit Transactions Act (FACTA). The
requirement took effect in December 2004, and was gradually
being phased in under rules set by the Federal Trade
Commission. card credit online processing
"Unless Congress renews important Fair Credit Reporting
Act provisions, the national credit system would be replaced by
dozens of inconsistent state and local laws complicating the
credit process for consumers and businesses, while hindering
important identity theft and fraud protections, " the
group said on its Web site.362 consolidated counseling credit
Between the associations and all the banks, credit bureaus,
insurers, and retailers, dozens upon dozens of well-heeled
lobbyists were dispatched to Capitol Hill. Before the hearings
had even started, many Members of Congress had heard first-hand
that the entire financial services industry wanted prompt
re-authorization of the FCRA's preemption of state law. check credit service
361
www. .com 362 Id. The
Consumer-Privacy Side On the other side, those
favoring stronger consumer protection and expansion of the
state role included the U.S. Public Interest Research Group,
363 the Consumer Federation of America,
364 and Consumers Union, 365 which is
publisher of the popular magazine Consumer Reports,
the National Consumer Law Center;366 and the
National Association of Consumer Advocates.367 card credit online payment
Aligned with these groups was the National Association of
Attorneys General (NAAG), 368 representing state
Attorneys General. Supporting roles were played by the
Electronic Privacy Information Center, a well-respected
organization based in Washington, D.C., 369 the
Identity Theft Resource Center, the American Association for
Retired People (AARP), and a handful of other groups and
individuals with expertise in privacy, credit reporting, and/or
identity theft.370 civil credit ontario service
The House Goes First
It is customary for Congressional committees to hold public
hearings before voting on legislation. Sometimes the committee
members already know how they will vote and the hearings are
just a formality. But sometimes the testimony can actually have
an impact. 363 Led by Consumer Programs Director Ed
Mierzwinski 364 Exec. Director Stephen Brobeck,
Legislative Affairs Dir. Travis Plunkett, and Housing Director
Brad Scriber antonio credit san security
365
Janell Mayo Duncan, Consumers Union legislative counsel;
Shelley Curran, Policy Analyst, CU West Coast Regional Office;
Gail Hillebrand, Senior Attorney, CU West Coast Regional
Office; Ami Ghadia, Esther Peterson Fellow, CU Washington
Office. card cardmember chase credit
366
Margot Saunders and Anthony Rodriguez 367 Exec.
Director Ira Rheingold and Newport News, Virg. attorney Leonard
Bennett 368 Led by Julie Brill, an Assistant AG of
Vermont, and Susan Henrichsen, Asst. AG of California
369 www.epic.org/privacy/fcra 370 Prof.
Joel Reidenberg, of Fordham Law School, Prof. Peter Swire, Ohio
State Univ. Law School and former senior privacy counselor of
the Clinton Administration, and this author. clean credit repair service
A subcommittee371 of the House Financial Services
Committee opened hearings on May 8, 2003. The title of the
hearing, "The Importance of the National Credit Reporting
System to Consumers and the U.S. Economy, " reflected the
committee's pro-industry stance. The opening statement of
Subcommittee Chairman Spencer Bachus reflected the pro-industry
conclusions of the AEI-Brookings report: credit management service
"We will hear in detail today how our uniform credit
system under the FCRA benefits consumers and the economy as a
whole. Among the consumer benefits afforded by our national
credit system are efficient and convenient access to credit and
insurance, strong competition in the financial services
marketplace, and lower costs of credit."372 colorado credit public service
The Republicans had the votes in the committee. The
financial industry lobbyists had blanketed the Hill. Senator
Tim Johnson (D-SD) and Rep. Patrick Tiberi (R-OH) had both
introduced bills that would make preemption permanent and which
were silent on consumer protection.373 Everything
seemed set for smooth sailing. Even Federal Reserve Board
Chairman Alan Greenspan heartily endorsed keeping pre-emption
of state law.374 consolidation counseling
371
Subcommittee on Financial Institutions and Consumer Credit
372 Opening Statement of Chairman Spencer Bachus,
"The Importance of the National Credit Reporting System to
Consumers and the U.S. Economy, " May 8, 2003.
373 No senator agreed to co-sponsor Johnson's
bill. In praising the credit card industry at a June hearing,
Tiberi said his father was an immigrant who used his credit
card to buy everything and received cash back at the end of the
year. bureau card credit service
374
Blackwell, Rob; "Greenspan Is 1st Regulator To Endorse
FCRA Extension, " The American Banker; February 13, 2003.
Actually, Greenspan was quite vague, stating, "The system
cannot function without ... the credit histories of individual
borrowers, " he said. "I should certainly hope that
it is maintained." He did not address accuracy and
reliability problems, even though his own researchers had found
such problems. (See Footnote 27, Chapter 10 on history) card credit customer service
monebaggasse
For example, Veracity has been repairing credit reports since 1998, free record with the BBB, and is actively involved in promoting and legitimizing the credit repair marketplace. Many thousands of clients have been fully satisfied with Veracity's credit repair services, and nearly all have seen improvements to their credit reports. Veracity' and the majority of new clients come to Veracity based on word of mouth referrals from satisfied clients.
Ambitious Indeed. But we know better credit makes for a better life. Our motto isn't something a marketing firm cooked up for us we've seen the benefits of our credit repair services time and again. A clean credit history and accurate credit report data means a better credit score, making life easier and more affordable. At Veracity, we welcome everyone who can benefit from our personal credit repair services.