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Refund Policy for Credit Repair Services
At Veracity, we ve had thousands of satisfied credit
repair clients, and we ve yet to discover a situation we
could not resolve. However, we know it s important to back
quality with a refund policy, and we do so. center credit service union
Veracity Credit Consultants provides personal credit repair
and score optimization services. A portion of these services
includes working to remove negative information from your
credit reports, and Veracity leads the marketplace in providing
effective, fast problem resolution. card credit service wireless
However, because our comprehensive solution is difficult to
break into dollars per deletion as is the case with
credit repair mills, Veracity does not have a set refund
policy. In extremely rare circumstances, Veracity has issued a
full refund to clients with legitimate concerns. credit security service union
The campaign was funded by The Partnership to Protect
Consumer Credit, whose members included Fannie Mae, the
National Retail Federation, the Consumer Banker s
Association, the American Financial Services Association,
Capital One, Consumer Data Industry Association, Citigroup,
Household International, JP Morgan Chase, MasterCard, MBNA, and
Morgan Stanley-Discover Financial Services. The net worth of
these member companies easily ran in the billions of
dollars.361 credit report service
Unless Congress renews important Fair Credit Reporting
Act provisions, the national credit system would be replaced by
dozens of inconsistent state and local laws complicating the
credit process for consumers and businesses, while hindering
important identity theft and fraud protections, the
group said on its Web site.362 blogspot com christian
Between the associations and all the banks, credit bureaus,
insurers, and retailers, dozens upon dozens of well-heeled
lobbyists were dispatched to Capitol Hill. Before the hearings
had even started, many Members of Congress had heard first-hand
that the entire financial services industry wanted prompt
re-authorization of the FCRA s preemption of state law. christian counseling credit
361
www. .com 362 Id. The
Consumer-Privacy Side On the other side, those
favoring stronger consumer protection and expansion of the
state role included the U.S. Public Interest Research Group,
363 the Consumer Federation of America,
364 and Consumers Union, 365 which is
publisher of the popular magazine Consumer Reports,
the National Consumer Law Center;366 and the
National Association of Consumer Advocates.367 credit federal service union
Aligned with these groups was the National Association of
Attorneys General (NAAG), 368 representing state
Attorneys General. Supporting roles were played by the
Electronic Privacy Information Center, a well-respected
organization based in Washington, D.C., 369 the
Identity Theft Resource Center, the American Association for
Retired People (AARP), and a handful of other groups and
individuals with expertise in privacy, credit reporting, and/or
identity theft.370 credit monitoring service
The House Goes First
It is customary for Congressional committees to hold public
hearings before voting on legislation. Sometimes the committee
members already know how they will vote and the hearings are
just a formality. But sometimes the testimony can actually have
an impact. 363 Led by Consumer Programs Director Ed
Mierzwinski 364 Exec. Director Stephen Brobeck,
Legislative Affairs Dir. Travis Plunkett, and Housing Director
Brad Scriber credit division service
In general, one would expect credit scores and credit
reports to play a key role in evaluating a consumer s
credit worthiness. In fact, the federal law known as the Fair
Credit Reporting Act (FCRA) specifies that credit reports can
be used for credit, insurance, and employment
purposes. card credit online service
7 Fair Isaac Co. via The Hartford
Courant
, http://banking.senate.gov/03_07hrg/071003/chart01.pdf
8 www.myfico.com, visited December 23, 2004
9 The Hartford Courant, see Footnote 6;
(2003 data) The first problem, however, is that most Americans
do not understand how the credit reporting system works, how
their credit scores are calculated, the important ways in which
credit reports and scores can effect their financial
well-being, or what they can do about it. consumer counseling credit inc
A second problem is the potential for inaccuracy in the
credit report data that are used to calculate credit scores.
Over the past 13 years, abundant evidence has emerged to
indicate that inaccuracy has been and continues to be a
significant problem for the nation s credit reporting
system. As we will see, damages to consumers stemming from
credit report inaccuracy can range from the economic to the
emotional. card credit fleet service
A third problem is that identity theft, considered the
nation s fastest-growing crime, poses a direct threat to
the accuracy and integrity of data in the credit reporting
system. Identity thieves typically steal an individual s
identifiers, such as Social Security number, name, address,
date-of-birth, and/or mother s maiden name, and then use
them to obtain credit in that individual s name. When debts
created by the identity thief go unpaid, creditors report the
negative payment history to the credit report of the innocent
victim. card consolidation credit
Consequently, the innocent victim s credit report is
polluted by highly negative information that is inaccurate
because it does not reflect that victim s activities.
Multiply this dynamic by millions of cases each year and you
will see why identity theft raises serious concerns about
ensuring accuracy in credit report data. credit free online report
Like your own credit score, the credit scoring and credit
reporting system is a work in progress. It would be
inaccurate to characterize the system as totally or always
unfair. But it clearly cannot be depicted as totally or always
fair either. And, as we will see, when the system breaks down,
the impact on individuals can range from inconvenient annoyance
to life-altering devastation. credit federal first service
In 2003, a separate controversy arose involving Sallie Mae,
formally known as the Student Loan Marketing (SLM) Corporation,
which oversees the student loan program.292 In 2002,
Sallie Mae quietly decided to report loan information on more
than 7 million of its borrowers only to Equifax and to Innovis
Data Solutions, a small credit bureau, and to halt all
reporting to Experian and Trans Union. Sallie Mae said the move
was intended to protect privacy, as only Equifax agreed not to
sell lists to credit card companies for pre-approved offers.
Critics accused Sallie Mae of trying to hide its borrowers from
competitors who might offer better loan deals. consumer credit service
But Sallie Mae never told anyone. It came to light in the
Autumn of 2003 when Chris Neuswanger, a Colorado mortgage
broker, noticed that a young home-buying client had been pushed
into a high-rate loan solely because two of his three credit
bureau reports omitted his large, on-time student loan payments
with Sallie Mae, depressing his credit score by 40 points. Eric
Borgeson, a 31-year old architect, said Sallie Mae s
less-than-full reporting practice cost him $200 a month more
than it should have, plus higher closing costs and a $5, 000
prepayment penalty. I got shafted by Sallie Mae,
said Borgeson, who reportedly was considering legal action.
Kenneth Harney of the Washington Post broke the
story.293 center credit family service
Caroline Wright, a 34-year-old student from Virginia, told
the Post s Michelle Singletary that a mortgage
broker told Wright she would have trouble getting a good
interest rate on a home loan if her on-time payments to Sallie
Mae were missing from her Experian and Trans Union reports
files. credit reporting service
292
www.salliemae.com 293 Harney, Kenneth,
Sallie Mae s History Lesson, Washington
Post, November 15, 2003, pg. F1 They weren t
protecting me, Wright said. They were doing
exactly the opposite. 294 The controversy came
in the latter stages of Congress s consideration of
amendments to the Fair Credit Reporting Act. Once the story
broke, Senator Richard Durbin (D-IL) prepared legislation to
require Sallie Mae to resume reporting to all three credit
bureaus. Soon thereafter, Sallie Mae sent a letter, promising
to continue reporting to Experian and Trans Union. Undeterred,
Durbin said he would offer his amendment as part of the Higher
Education Act, instead of the FCRA. cca credit division service
In 2001, Trans Union informed a reseller that it was raising
his wholesale prices between 29 to 250%45. Moreover,
Equifax and Trans Union have dramatically jacked
the prices they charge resellers for re-scoring. In 2000, the
charge was $5.00-$7.00 per tradeline. In 2001, within 60 days
of each other, they hiked the price to $15.00-$30.00 per trade
line. Meanwhile, Trans Union and Equifax, through their
mortgage reporting subsidiaries, continued offering lenders
re-scoring services at $5.00-$7.00 per trade line. credit free report service
Baseless Policy
Along with these price hikes, the three CRAs have specific
clauses in their contracts with resellers prohibiting resellers
from passing along to consumers any of the prices that the CRAs
charge resellers. This means that the reseller must either
absorb the cost, or be paid by the reseller s customer, the
mortgage lender. Naturally, this has created friction between
resellers and their mortgage broker customers. In the March
2003 issue of the official publication of the National
Association of Mortgage Brokers (NAMB), one official wrote: card credit customer discover
44
Id. 45 Id. It seems to me that the fastest
way to spoil this wonderful new service by making it look like
credit repair would be for repositories to insist that credit
resellers restrict mortgage brokers and lenders from charging a
fee to the consumer for the upgraded credit report. The
NAMB official called this restriction a baseless
policy. The AAI concluded that resellers were caught
between the proverbial rock and a hard place. credit repair report service
Resellers, faced with the prospect of audits and
termination by the repositories, are understandably reluctant
to deviate from the express terms of their contracts. But at
the same time, they are loath to be perceived by their
customers as holding the line on a baseless policy
which costs their customers money. The repositories have been
asked to clarify the rules, but have so far refused to do so.
Thus, while re-scoring is a permissible business for resellers,
the repositories have made it difficult or impossible for
resellers to profit from it without risking the alienation of
its customers. credit legal repair service
As mentioned, if indeed the Big Three are putting the
squeeze on independent resellers, they might be doing so to
take over that portion of the market. But the motivations could
run deeper. The AAI report noted that major creditors, even
though they often are the cause of inaccuracy, do not want to
have to deal with resellers. cic credit monitoring service
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For example, Veracity has been repairing credit reports since 1998, free record with the BBB, and is actively involved in promoting and legitimizing the credit repair marketplace. Many thousands of clients have been fully satisfied with Veracity's credit repair services, and nearly all have seen improvements to their credit reports. Veracity' and the majority of new clients come to Veracity based on word of mouth referrals from satisfied clients.
Ambitious Indeed. But we know better credit makes for a better life. Our motto isn't something a marketing firm cooked up for us we've seen the benefits of our credit repair services time and again. A clean credit history and accurate credit report data means a better credit score, making life easier and more affordable. At Veracity, we welcome everyone who can benefit from our personal credit repair services.