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Terms of Sale PLEASE READ THIS DOCUMENT CAREFULLY. IT CONTAINS IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT APPLY TO YOU. This Agreement contains the terms and conditions that apply to customers for purchases from BuildDirect Technologies Inc. (hereinafter referred to as uildDirect and the BuildDirect entity named on the invoice that will be provided to you ( ustomer on orders for products sold. Customer agrees to be bound by and accepts this Agreement as applicable to Customer purchase of product(s) from BuildDirect, and/or the BuildDirect Internet Website hereinafter named the ite. As a condition of sale, Customer agrees to be bound by and accepts these terms and conditions. These terms and conditions apply (i) unless Customer has signed a separate formal purchase Agreement with BuildDirect, in which case the separate Agreement shall govern; or (ii) unless other BuildDirect standard terms apply to the transaction as noted herein or elsewhere. These terms and conditions are subject to change without prior written notice at any time, in BuildDirect sole discretion. YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS OF SALE IS INCLUDED IN YOUR ACCEPTANCE OF THE TERMS AND USE OF THIS WEBSITE. credit pacific service union

1. ORDER ACCEPTANCE POLICY

Customer receipt of an electronic or other form of order confirmation does not signify BuildDirect acceptance of Customer order, nor does it constitute confirmation of BuildDirect offer to sell. All orders are accepted in British Columbia, Canada. BuildDirect reserves the right at any time after receipt of Customer order to accept or decline Customer order for reasonable cause including but not limited to lack of availability of products, failure by Customer to satisfy payment terms, and/or breach by Customer of this Agreement. If a product is listed at an incorrect price due to typographical error or error in pricing information received from BuildDirect suppliers, BuildDirect shall have the right to refuse or cancel any orders placed for the product(s) listed at the incorrect price whether or not the order has been confirmed and whether or not payment has been remitted. If payment has been remitted for the purchase and BuildDirect cancels Customer order, BuildDirect shall forthwith issue a refund equal to the amount remitted for the unaccepted or cancelled order. credit first service union

2. PAYMENT TERMS

Terms of payment are within BuildDirect sole discretion and unless otherwise agreed to by BuildDirect, payment must be received or otherwise authorized or secured in a form approved by BuildDirect prior to BuildDirect acceptance of an order. Payment for the products will be made by approved credit card, wire transfer, electronic funds transfer or some other prearranged payment method agreed to by BuildDirect. Invoices are due and payable by the payment date(s) specified through electronic (including but not limited to e-mail), facsimile (fax) and/or verbal confirmation between BuildDirect and the customer. BuildDirect may invoice parts of an order separately. Orders are not binding upon BuildDirect until accepted by BuildDirect (see Order Acceptance Policy). Any quotations given by BuildDirect will be valid for the period stated on the quotation. BuildDirect reserves the right to adjust or cancel quotations as required. card credit mobile service

3. SHIPPING

Customer is responsible for all costs related to shipping product to the location specified by Customer. It is Customer s responsibility to provide contact information that allows the shipper to contact Customer when shipment is made. Shipping rates are for standard pick-up and delivery only. Additional storage and/or shipping charges and other warehouse charges may apply if Customer can not be contacted, or is not available, to receive product; or if product is redirected upon Customer s request. If a shipping rate is quoted at an incorrect rate due to typographical error or error in pricing information received from BuildDirect s suppliers, BuildDirect shall have the right to refuse, adjust, or cancel any orders placed whether or not the order has been confirmed or whether or not payment has been remitted. Customer is responsible for inspecting freight for shortages or signs of damage upon receipt of goods. All freight, loss, and damage claims must be filed with BuildDirect within ten (10) days from the date the shipment was delivered or in the case of lost freight, within ten (10) days after a reasonable time for delivery has elapsed. (see 8. Limitations on Damages or email: Claims@BuildDirect.com). BuildDirect shall not be liable for special or consequential damages or for any damages arising out of or caused by: (1) Delay, (2) Acts of God or the public enemy, (3) The Authority of the law, (4) Strikes, riots or quarantine, (5) The inherent nature or vice of the goods transported. card credit discover service

4. TAXES

Customer is responsible for all sales, use, excise, value-added and other charges associated with the order, however designated, including any duties, clearance charges or other destination charges. If applicable, a separate charge for such items will be shown on BuildDirect invoice. 5. TITLE; RISK OF LOSS Title to product passes from BuildDirect to Customer upon completion of shipment of product to Customer by BuildDirect, unless otherwise stated in terms of purchase (e.g. Letter of Credit). Loss or damage to products that occurs during shipping by a carrier selected by BuildDirect is BuildDirect responsibility up to limit specified by insurer. credit public service union

6. WARRANTIES

All warranties set out are Manufacturer-specific warranties only. The limited warranty applicable to each product sold by BuildDirect is set out under the heading arranty located on the BuildDirect Site where each product is described. Such limited warranty applies to each sale by BuildDirect of that respective product. BuildDirect makes no express warranties except those stated in this agreement and in BuildDirect applicable warranty statement in effect on the date of the invoice. Any such warranties will be effective, and BuildDirect will be obligated to honour any such warranties, only upon BuildDirect receipt of payment in full for the item to be warranted. Before returning any item, Customer must contact BuildDirect Warranty Department for a Warranty Authorization (WA) number within the allowable period specified by the manufacturer of the product (see product-specific arranty . No returns, of any type, will be accepted without a WA number. The WA number is valid only for the product described therein. The product returned must match the product authorized for return. Customer must ensure that all returns are received by the manufacturer/supplier within thirty (30) days of obtaining the WA number. All shipping arrangements for returns or exchanges must be processed through BuildDirect Warranty Department. Customer is responsible for all shipping and handling charges of warranty returns, except where the manufacturer of the product has agreed to pay for such costs or as outlined under product arranty. Whenever possible or as outlined under arranty, all items must be in s new condition, in original packaging and with all warranty cards, manuals and accessories. The original packing slip must be included and the WA number visible on the package. BuildDirect may require a short written explanation and a photograph or digital image of the defective product. In some cases an on-site inspection of the product will be required. BuildDirect Warranty Department will advise Customer of the details specific to the warranty claim. card credit processing service

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